Kayako Word of caution
The one thing that I have learned over time is to keep away from bad companies. That’s companies which treat you unfair or badly or is just simple bad at what they do. Kayako Warning.
Sometimes this is not possible as with bank or post since there is no better choice. However, when it really is – run. Never use them again.
One company I’ve left and newer will use again i Kayako. Kayako supply Kayako help-desk.
Issue is that I had purchase lifetime free upgrade.
I’m going to shorten the background of hours of mails and contacts to this: it actually was all lie. Kayako found an easy method away from keeping their promise. I see it as a Kayako fraud, nothing less.
I didn’t get the free upgrade.
This surely show that an organization begining with ethics and a great service get destroyed simply by making money. Customers are not worth anything anymore.
Greed replace ethics.
In order to help all others not end up in problem with Kayako I give this free advice based on 40 years as a international business man:
Do never make any type of business with Kayako. Save your selves the trouble of purchase expensive, invest a lot of staff time and company money at the danger of need to leave Kayako anyway when you get so badly treatment that you really must.